The W14 Kensington

Location was great, staff were friendly and always on hand to help, view from window was lovely, we didn’t have breakfast but the outdoor area to access it looked beautiful - overall very good!

Great location, comfort and very helpful staff.

The location was perfect. Just a few minutes walk from the Underground but very quiet. Lots of lovely cafes around as well as a couple of small parks. The room was just as described - petite but with attention to detail, lots of thoughtful touches and scrupulously clean. There was a small lobby area as you stepped into the room, which was useful to take my shoes off and leave my suitcase there, with the beautiful bathroom to the right and bedroom area in front. With a large window it felt airy. I especially loved the bathroom with the amazing 2 choices of shower and controls that were sleek but easy to understand. The built in hairdryer in the bedroom was a great bonus and was good quality. The staff were welcoming and helpful at all times. The rest of the hotel was modern, clean, tastefully decorated, well maintained and very quiet. I will definitely stay again.

I was immediately very impressed upon arrival at how friendly and welcoming the staff were. The hotel is very easy to find - just a short walk from West Kensington tube station. It is also very close to Baron's Court station which is excellent for heading in to explore town. I got back to the hotel late after seeing an evening comedy show but I was once again cheerfully greeted by the staff who were more than willing to pour me a Jack Daniels as a night cap. The bed was comfortable in my clean room and the water in the shower was plentiful and hot! I did not think that £112 for the night was too bad given that it was London and I was able to check in at 13.30, which was a huge bonus. I dropped my bags off in good time and headed out to explore.